Knowledge Base

Preparing Participants for Gameplay

A little preparation before gameplay begins can significantly improve the participant experience. Helping players understand how ReadySet works reduces onboarding friction and creates smoother gameplay during the event.

Getting StartedUpdated

Before the event starts

Before gameplay begins, organizers should:

  • Share the Event Invitation Link to help participants prepare
  • Share the event code clearly
  • Ask participants to download the ReadySet App
  • Explain whether gameplay is single-player or multiplayer
  • Communicate start times and event duration

Recommended participant preparation

Participants should ideally:

  • Charge their devices
  • Update the ReadySet App
  • Enable GPS / location permissions if required
  • Enable camera access for the ReadySet App

This helps reduce delays and onboarding issues during gameplay.

Explaining gameplay

Before starting, it's helpful to explain:

  • What ReadySet is
  • How ReadySet is played
  • How to join the game
  • How to win (if winning is the goal)
  • Tips & tricks for getting the most out of the experience
  • A reminder to have fun!

For multiplayer events, also explain:

  • Team setup
  • Collaboration expectations
  • Gameplay pacing
  • Moving together and starting Checkpoints as a team to maximize their potential score

Setting expectations

Different ReadySet Experiences may focus on:

  • Competition
  • Collaboration
  • Creativity
  • Exploration
  • Social interaction

Helping participants understand the style of the Experience usually improves engagement.

Troubleshooting & common issues

Most issues during gameplay come from a small set of common causes. Be ready to help participants with:

  • App not loading, close and reopen the ReadySet App, or reinstall if needed
  • Event code not working, double-check the code and confirm the event has started
  • Location not updating, make sure GPS / location permissions are enabled
  • Camera not working, confirm camera access is enabled for the ReadySet App
  • Weak signal, move to an area with better mobile data or Wi-Fi coverage
  • Battery drain, encourage participants to start with a full charge and bring a power bank

Having a quick reference for these issues on hand helps organizers resolve problems without slowing down gameplay.