Frequently asked questions.

ReadySet is a platform for real-world multiplayer Experiences. Organizers build events in ReadySet Studio, and participants play live together in the ReadySet App, on their own phones, at any venue.

Team building, conferences, onboarding, brand activations, festivals, tourism, education, fan engagement, and large-venue moments. The same engine adapts to a 20-person offsite or a 10,000-attendee stadium activation.

Yes. Your first event is free to build, no card required. Sign up to ReadySet Studio, build your event with the AI-assisted builder, and publish an event code for your players. You can also start on the Free plan (up to 8 players, pre-made activities) for as long as you like.

Yes. Participants play through the free ReadySet App on iOS or Android. No account, no sign-up — they just open the app and enter the event code.

Participants open the ReadySet App, enter the event code the organizer shares (on screen, on a poster, in an invite, or via QR), pick or join a team, and start playing. No account, password, or invite link required.

Self-serve plans scale from 8 players (Free) up to 100 players a month on Pro. Agency partner deployments routinely run 500–5,000 per event, and Enterprise activations scale into 10,000+ concurrent players across multiple venues.

Both. Outdoor experiences use GPS for location-based checkpoints; indoor experiences can use QR codes, scan points, or non-location activities so a checkpoint triggers anywhere from a hotel lobby to an exhibition hall.

Studio is the web app organizers use to build experiences end-to-end: set the event area, place checkpoints, add activities, configure mode, teams, and scoring, apply branding, preview, and publish the event code — all without writing code.

Checkpoints are the gameplay locations players visit during an experience. Each checkpoint can hold one or more activities — a quiz, a photo task, a video challenge, a puzzle — and unlocks when a player arrives or scans in.

Activities are the gameplay tasks players complete at checkpoints — trivia, photo and video challenges, puzzles, AR moments, creative missions, scan-to-play prompts. Mix and match from the library or build your own.

Yes. On the Creator plan and above you can build custom activities directly in Studio — set the prompt, media, scoring, time limit, and difficulty. You can also remix activities from the library as a starting point.

Most organizers go from sign-up to a published event in under an hour. The AI event builder generates a starter set of checkpoints for your area, then you tweak content, branding, and scoring before publishing.

Three levels: self-serve in Studio (name, logo, brand colors, cover image, copy) on Pro and above; branded in-app experiences designed by ReadySet for a polished, fully themed look; and full white-label for agencies and enterprise — your domain, your app shell, ReadySet as the engine.

Yes. The AI event builder (Pro and above) generates checkpoints, suggests activities, and drafts content for your event area in seconds. You stay in control — every checkpoint, activity, and score can be edited, replaced, or removed before publishing.

AR is optional. Most activities are photo, video, trivia, scan, and head-to-head, all running natively in the app. Selected moments can layer in AR when it adds to the story, but it's never required — experiences play normally on devices without AR support.

Single-player runs one experience per device — great for self-guided tours or asynchronous play. Multiplayer connects every player to a live leaderboard with shared scoring, team play, and real-time progress.

Ready Set Go is the synchronized mode: every player starts at the same moment with a host countdown. Best for kickoffs, team building, and live events where the whole room is in it together.

Pick Up & Play lets players join and play any time within an open window — perfect for festivals, conferences, campus events, or tourism experiences where attendees arrive throughout the day.

Yes. Multiplayer supports team play with live shared scoring, a team leaderboard, and per-player contribution tracking. Teams can be pre-assigned in Studio or self-formed in the app.

Yes — non-location experiences (trivia, photo, video, creative missions) work from anywhere. Location-based experiences require players to be in the event area, since checkpoints unlock by GPS or scan.

Usually one of three things: GPS or location permissions aren't enabled, signal is weak (try stepping outside or away from large structures), or you're not close enough to the checkpoint pin. Confirm permissions in your phone settings and walk past the pin and back.

Usually one of: a typo (codes are case-insensitive but letters and numbers must match), an event that hasn't been published yet, an event scheduled to start later, or an expired preview code. Confirm the code and start time with the organizer.

Only for location-based experiences. Indoor scan-based experiences and non-location formats (trivia, photo, video) work without GPS. The organizer chooses the format when building the event.

Most modern iOS (15+) and Android (10+) devices with a camera and an internet connection. A small number of AR-enhanced activities may require newer hardware, but every experience has a non-AR fallback.

Yes — and many do. Agencies use ReadySet to deliver branded multiplayer activations for their clients, from self-serve branded events to fully white-labelled productions. Partner tiers include per-event, volume, long-term alliances, and white-label.

Three tiers. 1) Self-serve in Studio — name, logo, brand colors, cover, activity content. 2) Branded in-app experience — ReadySet designs a fully themed look inside the ReadySet app. 3) White-label — your domain, your app shell, ReadySet as the silent engine.

Yes. We expose APIs and webhooks for participants, sessions, scoring, and outcomes, plus integrations with common CRM, identity (SSO), and analytics stacks. Embedded deployments drop ReadySet surfaces into your existing app. Scope on the first call.

Yes. Agency deployments run 500–5,000 players per event, and Enterprise stadium-scale activations reach 10,000+ concurrent players across multiple venues. The team helps with planning, branding, and live ops, with on-site production support available.

A named producer, a shared production channel, run-of-show review, and a live ops engineer on event day — remote or on-site. Enterprise adds a solutions engineer, custom DPA, and SLA.