How it works
- Participants tap the support icon in the ReadySet app to start a conversation.
- Their messages land in your Support Chat inbox, sorted by most recent.
- Reply in real time; participants see your messages instantly in-app.
- Reach out first, as the organizer you can open a direct chat with any individual player to share info or check in if they look stuck.
- Broadcast announcements to the whole event or to a specific team.
When to use it
- A player or team can't activate a checkpoint and needs guidance.
- Someone joined late and needs the event code or team assignment.
- You want to push a quick reminder, "15 minutes left" or "head to the meeting point."
- A participant reports an issue you need to follow up on after the event.